Help Centre

Frequently Asked Questions

Everything you need to know about Appaon. Can't find your answer? Reach out to our support team.

1 What is Appaon?

Appaon is an online guest management platform that helps you easily add, invite, and manage your guests for any event or occasion. You can send invitations via email or SMS and track responses in real time.

2 How do I add a guest to my list?

To add a guest, follow these steps:

  1. Go to the Guest List section.
  2. Click on Add Guest.
  3. Fill in the guest's name, email, and/or phone number.
  4. Save the entry.

You can also bulk import guests using a CSV file.

3 Can I send invitations via both email and SMS?

Yes! Appaon allows you to send invitations via:

  • Email
  • SMS
  • Or both, depending on the guest's contact information

You can also customize your message before sending.

6 Is there a way to schedule invitations for later?

Absolutely. While composing an invitation, choose the Schedule Send option and pick a date and time for delivery.

7 Can I customize the invitation message?

Yes. You can personalize the content of your email or SMS message using dynamic placeholders like:

  • Guest name
  • Event date
  • Event location
4 How do I track who has responded?

In your Dashboard or Guest List, you'll see a live status for every guest:

  • ✅  Confirmed guests
  • ❌  Declined guests
  • ⏳  Pending responses

You'll also get live status updates once an invite is opened or responded to.

5 Can I resend invitations to non-responders?

Yes. You can easily filter out guests who haven't responded and click Resend Invitation to follow up with them directly.

8 What happens if a guest updates their RSVP?

Their updated status will automatically reflect in your dashboard, and you'll receive a notification if you have notifications enabled.

9 Can I export my guest list and their statuses?

Yes, Appaon lets you export your guest list along with RSVP statuses to Excel or CSV format for offline access or reporting.

10 Do guests need to install anything to respond to invites?

No installation is required. Guests can respond directly from the link sent via email or SMS — no app download needed.

1 What is Appaon?

Appaon is an online guest management platform that helps you easily add, invite, and manage your guests for any event or occasion. You can send invitations via email or SMS and track responses in real time.

2 How do I add a guest to my list?

To add a guest, follow these steps:

  1. Go to the Guest List section.
  2. Click on Add Guest.
  3. Fill in the guest's name, email, and/or phone number.
  4. Save the entry.

You can also bulk import guests using a CSV file.

3 Can I send invitations via both email and SMS?

Yes! Appaon allows you to send invitations via:

  • Email
  • SMS
  • Or both, depending on the guest's contact information

You can also customize your message before sending.

6 Is there a way to schedule invitations for later?

Absolutely. While composing an invitation, choose the Schedule Send option and pick a date and time for delivery.

7 Can I customize the invitation message?

Yes. You can personalize the content of your email or SMS message using dynamic placeholders like:

  • Guest name
  • Event date
  • Event location
4 How do I track who has responded?

In your Dashboard or Guest List, you'll see a live status for every guest:

  • ✅  Confirmed guests
  • ❌  Declined guests
  • ⏳  Pending responses

You'll also get live status updates once an invite is opened or responded to.

5 Can I resend invitations to non-responders?

Yes. You can easily filter out guests who haven't responded and click Resend Invitation to follow up with them directly.

8 What happens if a guest updates their RSVP?

Their updated status will automatically reflect in your dashboard, and you'll receive a notification if you have notifications enabled.

9 Can I export my guest list and their statuses?

Yes, Appaon lets you export your guest list along with RSVP statuses to Excel or CSV format for offline access or reporting.

10 Do guests need to install anything to respond to invites?

No installation is required. Guests can respond directly from the link sent via email or SMS — no app download needed.

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